A growing apparel brand couldn't keep up with orders: delays, picking errors and returns problems appeared. ANY PLUS took over warehousing, packing and shipping, and introduced stock control and a returns procedure. The result is a shorter lead time and a stable back end that lets the brand scale sales without investing in its own warehouse.
The challenge
A fast-growing apparel brand struggled with on-time order fulfillment. A rising number of parcels led to delays, picking errors and trouble handling returns.
It's a typical stage in a brand's growth: sales grow faster than the back end. Every extra day of delay and every mistake in a parcel shows up in ratings and in repeat customers.
What we did
We took over the warehousing, packing and shipping process, then set it up to be repeatable and resilient to spikes in sales.
- Stock control and unambiguous product labelling.
- An orderly picking process that reduces mistakes.
- A returns procedure: receiving, checking and putting goods back into stock.
- A packing standard that fits the brand and meets marketplace requirements.
The result
The logistics process was simplified and order lead time was shortened. The brand gained a stable operational back end that lets it scale sales without investing in its own warehouse.
The brand adds sales, while warehousing and shipping scale on our side.
Scope of work
Frequently asked questions
When is it worth handing fulfillment to an external partner?
Usually when order volume grows faster than your own warehouse can keep up, and packing errors or returns start eating time. If shipping and complaints take attention away from the product, outsourcing tends to pay off.
Do you handle returns as well?
Yes. Returns are part of the process: we receive them, check the goods, put them back into stock or set them aside, and keep stock levels accurate.
Can I scale sales without my own warehouse?
Yes. That is the point of fulfillment. You add sales and orders while warehousing, packing and shipping stay with us and scale with the volume.